Canceling An Ordermatan19882019-12-21T13:31:23+00:00If you wish to cancel an order, please contact us immediately. Once an order ships we are not able to cancel it.
If an order is refused at the border and is sent back to us, we will only refund the order once it has arrived back to our warehouse. Any shipping charges that were paid for on that order will not be refunded.
If an order is refused at the border and is sent back to us, we will only refund the order if and when the order has arrived back to our warehouse. Any shipping charges that were paid for on a specific order will not be refunded.
Please feel free to email, chat us as we are more than happy to provide additional photos or measurements so you can be absolutely certain you’re getting what you want!
When will my order ship?matan19882019-12-21T13:37:44+00:00
all of our orders as quickly as the four humans and one robot in our warehouse can possibly pack and ship orders. Typically your order will ship the day after you placed it. If you placed your order on a Friday, Saturday or Sunday we will be shipping your order the following Monday. You can use your email address and order number to check your order status here.
I gave the wrong shipping address!matan19882019-12-21T13:40:23+00:00
Email us as soon as you realize your mistake so we can correct it before your order ships. You can reply to your order If we are not able to change it, it will be up to you to recover the package.